IT Support Technician
Support internal teams with IT needs, enjoy benefits such as remote work, group insurance, RRSP, and career growth within a large, established company.
The IT Support Technician opening at TransDiff JDH Peterbilt is a permanent, full-time role offering 40 hours per week. The salary is determined based on experience.
This job is available immediately, and after initial training/onboarding, offers remote work flexibility. The package includes group insurance (including dental), employer-supported RRSP, and access to virtual medicine for you and your family.
If you’re seeking job security, growth potential, and work-life balance, this opportunity in a large and respected group could be very appealing.
What You’ll Do Day-to-Day
Most days, you’ll communicate with internal clients in person or by phone to offer IT support, troubleshoot issues, and provide solutions promptly.
Responsibilities include installing and configuring devices, software, and maintaining documentation to aid team collaboration and consistency.
Managing Microsoft 365, SharePoint, and Teams will be part of your typical workflow, as well as handling networking and hardware support.
You’ll update the internal knowledge base and ensure all interventions are clearly documented, supporting an efficient team environment.
Expect a hybrid schedule: remote work, plus on-site visits approximately once a week, and occasional travel between different branches as needed.
Main Advantages of This Role
A key benefit is the flexibility to work from home after your onboarding period, which supports good work-life balance.
Group insurance coverage—including dental—kicks in after just three months, providing solid peace of mind quickly.
Access to virtual medical services ensures health support for you and your family is always within reach, anytime, anywhere.
Employer RRSP contributions and access to an employee assistance program help further support your financial future and wellbeing goals.
Exclusive corporate discounts and a positive, energetic team environment contribute to an enjoyable overall work experience.
What May Not Suit Everyone
The job requires travel between several branches, so access to a car and a valid driver’s license are must-haves for this role.
There’s an expectation of on-site presence at least once per week, so it is not a wholly remote position.
Fluency in both French and English is required, which may not suit everyone; clear communication in both languages is a daily necessity.
The need for rigorous documentation and teamwork means the job isn’t ideal for true solo operators or those who dislike structured environments.
Finally, handling urgent issues for internal clients can be demanding, requiring resilience and a strong customer service mindset under pressure.
Overall Verdict
With robust benefits, growth opportunities and hybrid flexibility, this IT Support Technician role is a great option for those with the right experience and ambition.
If you value professional stability and enjoy supporting colleagues in a technical setting, consider applying—you might discover a long-term career.