Petitions and Appeals Specialist
If you have a bachelor’s degree and experience in student services, this full-time role offers stability, a competitive salary up to $104K, and a strong focus on diversity and inclusion.
The Offer at a Glance
This Petitions and Appeals Specialist position serves within a dynamic registrarial services team, ideal for those with student-facing experience.
Expect a full-time, continuing appointment, robust benefits, and a starting salary of $81,312 with steps up to $103,986 over time.
This job is placed in a supportive union environment with USW group benefits and programs for staff well-being.
Equity and inclusion are front and centre—applicants of all backgrounds are encouraged to bring their full selves to work.
Candidates can look forward to a stable, predictable schedule and real opportunities for career development within a respected institution.
Day-to-Day Responsibilities
On a daily basis, you’ll review student petition files, assess routine and special cases, and escalate complex matters as needed.
You’ll advise students, faculty, and staff on appeals processes, and draft official correspondence and documentation.
This role also involves leading occasional workshops and seminars on petition procedures, fostering greater understanding across campus.
Liaising with academic departments, you’ll ensure quick, fair resolutions to students’ academic or administrative appeals.
You’ll also help streamline systems and play a vital role in improving policy effectiveness, always with student success in mind.
Highlights and Advantages
The salary is generous for the post-secondary sector, giving financial security and room for growth with annual step progression.
There’s a supportive work culture centred on equity, inclusivity, and opportunities for meaningful contribution.
Being part of a diverse team allows for plenty of learning and networking—with input into institutional policy and student advocacy.
The chance to help students directly with their academic journey is very rewarding.
You’ll benefit from training and access to leading systems and professional development resources.
Pitfalls and Challenges
This is not a role for those seeking solely administrative tasks – it requires problem-solving and managing stressful situations.
Handling student cases can be emotionally taxing, particularly as many individuals are facing challenging personal situations.
The procedural workload can spike quickly at certain points in the academic year, demanding strong time management.
Reporting and documentation are meticulous, so a detail-oriented mindset is necessary.
The environment, while supportive, is also standards-driven and requires navigating union and university policies.
The Verdict
If you’re passionate about equity and helping students, and you have strong organizational and interpersonal skills, this is a highly rewarding opportunity.
The pay, benefits, and growth potential are excellent for those with post-secondary experience seeking a stable and meaningful career in education administration.